PRIVACY POLICY​
Effective Date: March 3, 2026
​
Coastal Can Cleaners NY (“Company,” “we,” “us,” or “our”) values your trust and is committed to protecting your information. This policy explains how we collect, use, and safeguard information when you use our website or purchase our services. If you have any questions about this policy, we're happy to help.​
​
​​
Information We Collect
​
When you use our website or purchase services, we may collect:
​
-
Name
-
Email address
-
Phone number
-
Service address
-
Billing address
-
Payment information (processed securely through Wix Payments)
-
Subscription and service history
-
Device and website usage data collected through the Wix platform
​​
​​​​
​​
How We Use Information
​
We use the information we collect to:
​
-
Provide residential trash and recycling bin cleaning services
-
Provide residential pressure washing services
-
Schedule and manage appointments
-
Process payments and manage subscriptions
-
Send service reminders and billing notifications
-
Respond to inquiries and provide customer support
-
Improve our services and website functionality
​​
​
SMS Communications
​
By providing your phone number through our website or at checkout, you consent to receive service-related text messages from Coastal Can Cleaners NY. These may include:
​
-
Appointment reminders
-
Service confirmations
-
Billing notifications
-
Service updates
​​
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP.
​
We do not sell, rent, or share your phone number for third-party marketing purposes.
​
​
Payment Processing
​
All payments are processed securely through Wix.com Ltd. We do not store full credit card numbers on our servers.
​
​
Data Sharing
​
We do not sell, rent, or trade personal information.
​
Customer information is processed and stored through our website platform provider, Wix.com Ltd., for purposes necessary to operate our business.
​
We may disclose information if required by law.
​
​
Data Retention
​
We retain personal information as long as necessary to provide services and comply with applicable legal, tax, and accounting obligations.
​
​
Your Rights
​
You may request to:
​
-
Access the personal information we hold about you
-
Correct inaccurate information
-
Request deletion of your information, subject to payment record retention requirements
​​
To submit a request, please contact:
​
​
We will respond within a reasonable timeframe.
​​
​
Contact Information
Coastal Can Cleaners NY
Rockaway Beach, Queens, NY
info@coastalcancleanersny.com
