PRIVACY POLICY
Effective Date: March 3, 2026
Coastal Can Cleaners NY (“Company,” “we,” “us,” or “our”) values your trust and is committed to protecting your information. This policy explains how we collect, use, and safeguard information when you use our website or purchase our services. If you have any questions about this policy, we're happy to help.
Information We Collect
When you use our website or purchase services, we may collect:
-
Name
-
Email address
-
Phone number
-
Service address
-
Billing address
-
Payment information (processed securely through Wix Payments)
-
Subscription and service history
-
Device and website usage data collected through the Wix platform
How We Use Information
We use the information we collect to:
-
Provide residential trash and recycling bin cleaning services
-
Provide residential pressure washing services
-
Schedule and manage appointments
-
Process payments and manage subscriptions
-
Send service reminders and billing notifications
-
Respond to inquiries and provide customer support
-
Improve our services and website functionality
SMS Communications
By providing your phone number through our website or at checkout, you consent to receive service-related text messages from Coastal Can Cleaners NY. These may include:
-
Appointment reminders
-
Service confirmations
-
Billing notifications
-
Service updates
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP.
We do not sell, rent, or share your phone number for third-party marketing purposes.
Payment Processing
All payments are processed securely through Wix.com Ltd. We do not store full credit card numbers on our servers.
Data Sharing
We do not sell, rent, or trade personal information.
Customer information is processed and stored through our website platform provider, Wix.com Ltd., for purposes necessary to operate our business.
We may disclose information if required by law.
Data Retention
We retain personal information as long as necessary to provide services and comply with applicable legal, tax, and accounting obligations.
Your Rights
You may request to:
-
Access the personal information we hold about you
-
Correct inaccurate information
-
Request deletion of your information, subject to payment record retention requirements
To submit a request, please contact:
We will respond within a reasonable timeframe.
Contact Information
Coastal Can Cleaners NY
Rockaway Beach, Queens, NY
info@coastalcancleanersny.com