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TERMS & CONDITIONS

Effective Date: March 3, 2026

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By purchasing or using services from Coastal Can Cleaners NY, you agree to the following Terms & Conditions.

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Services Provided

 

We provide residential trash and recycling bin cleaning services and residential pressure washing services within designated service areas.

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Service Access Requirements

 

Trash cans do not need to be empty; however:

  • Bins must be accessible

  • Bins must be located at the service address provided

  • Bins must be in an unobstructed area

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If service cannot be completed due to inaccessibility, obstruction, unsafe conditions, or incorrect address information, service may be skipped without refund.

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Scheduling

 

We do not guarantee a specific service day.

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We strive to service during your preferred timeframe and/or coordinated with DSNY trash and recycling pickup days when reasonably possible.

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Service dates may vary due to weather conditions, equipment maintenance, holidays, route optimization, or operational needs.

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Subscription Plans & Pricing

 

Monthly Plan
$25 for 2 cans
$5 per additional can
Compost bin included at no additional cost

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Quarterly Plan
$40 for 2 cans
$10 per additional can

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One-Time Service
$60 for 2 cans
$15 per additional can

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Minimum Commitments

 

Monthly Plan: 3-month minimum commitment.


Quarterly Plan: 2-cycle minimum commitment.


One-Time Service: Single service, no recurring billing.

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Monthly and Quarterly plans automatically renew unless properly canceled as described in the Cancellation Policy below.

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Cancellation Policy

 

Subscription cancellations must be requested at least 48 hours prior to the next billing date.

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Cancellation requests must be submitted either:

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Payments already processed are non-refundable.

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Property Condition & Damage

 

Customer acknowledges:

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  • Bins should be reasonably structurally sound

  • Pre-existing cracks, brittleness, or structural weaknesses may expand during cleaning

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We are not responsible for pre-existing damage or structural weakness.

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If damage is directly caused by our negligence, our liability is limited to the cost of the service provided.

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In rare cases where damage is clearly attributable to our service, we may assist with bin replacement at our discretion.

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Pressure Washing Services

 

For pressure washing services:

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  • Surfaces must be suitable for pressure washing

  • We are not responsible for damage resulting from pre-existing deterioration, loose materials, paint failure, or structural instability

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Customers are responsible for removing personal property from service areas prior to scheduled service.

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Weather Delays

 

Services may be postponed due to freezing temperatures, heavy rain, severe weather, or other unsafe conditions.

Service will be rescheduled within a reasonable timeframe.

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Payment Disputes

 

If you have any concerns regarding billing, we encourage you to contact us directly so we can resolve the issue promptly.

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Improper or fraudulent chargebacks may result in suspension of services.

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Service Area Limitation

 

We reserve the right to refuse or discontinue service outside our designated service areas.

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Modifications

 

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of any revised Terms.

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Contact Information

 

Coastal Can Cleaners NY
Rockaway Beach, Queens, NY
info@coastalcancleanersny.com

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